LuLu — Design System

LuLu — Promotion Guidelines

LuLu Group International is one of the Middle East's largest retailers — hundreds of hypermarkets across the GCC and beyond. I led the UAE social design team there for five years, and built the promotion system that got its offers speaking with one voice.

Client
LuLu
Year
2017–2022
Role
Design Systems
Tools
Illustrator, InDesign
LuLu — Promotion Guidelines

The problem

Promotions had got away from them. Every team and every channel picked its own colours and type, so one weekly offer looked like three different companies across social, in-store and internal comms. It read as chaos, and it made the message harder to hear.

What I did

One promotion system for all of it. Rules, templates and components tight enough to hold hundreds of weekly assets together, loose enough that teams across the GCC could still move fast. Same offer, same voice, whether it lands on a phone, a shelf or a staff noticeboard.

The system

The foundation is a documented kit of parts: a colour logic that maps to promotion types, a type scale that survives from billboard to bag-stuffer, and an icon set built to read at a glance. Get these right and everything downstream falls into place.

Colour palette spread from the LuLu promotion guidelines, mapping each promotion type to its own colour
Colour logic — each promotion type gets its own signal
Typography spread showing the promotion type scale and hierarchy rules
Type scale — consistent hierarchy from headline to fine print
Icon set spread with category and offer icons used across promotions
Icon set — category and offer cues that read at thumbnail size
LuLu social post — fishmonger holding up a fresh catch at the seafood counter
LuLu social post — smiling store colleague in uniform on the shop floor
LuLu social post — hand holding a bottle of fresh juice in the produce aisle
Animated LuLu promotion template loop in brand green
Animated LuLu electronics promotion loop with floating gadget icons
Animated LuLu price-drop loop with sale numerals on red
Wall of LuLu promotional price cards mocked up in a store setting
The system applied — in-store and on-pack
Wide mockup of LuLu promotional materials applied across in-store formats
One look, end to end